Privacy Policy

General information

UTH, whose registered office is located at 19 rue du Sentier, 75002 Paris, acting as the controller of your personal data collected in connection with the use of its services, pays particular attention to compliance with regulations relating to the protection of personal data: French Law No. 78-17 of 6 January 1978 as amended on information technology, files and freedoms, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

UTH respects the confidentiality of all your personal data and is committed to protecting it.

This Privacy Policy governs how UTH processes personal data in the context of its business activities.

Definitions

Personal data: data relating to a living natural person who is identified or who can be identified, directly or indirectly, by reference to such data alone or combined with other information currently or potentially in the possession of UTH (or its representatives or service providers). In addition to factual information, personal data includes any opinion expressed about the data subject as well as any intention expressed towards them by UTH or another person.

Nature of the personal data processed by UTH

In the course of its activities, UTH may process personal data concerning you in order to perform the services or obligations to which it is bound. UTH collects and processes the following personal data:

• Identification data that you provide:
  • By filling in forms on the UTH website (contact form and recruitment form);
  • When using UTH’s services.
• Data from your computer (IP address, operating system, MAC address);
• Banking data in connection with the services it sells;
• Data that you share on your own initiative on the community portal and which is considered personal data.

Use of personal data

The data collected directly by UTH, as well as that transmitted by some of its clients where UTH’s infrastructure is installed, is used for the following purposes and on the following legal bases:

Purposes

• Managing the contractual relationship with you;
• Recruitment;
• Processing and responding to your requests for information concerning UTH or its services;
• Ensuring the provision of electronic communications services supplied by UTH (provision, maintenance, support, after-sales service, invoicing and debt recovery where applicable);
• Meeting legal obligations (accounting and tax obligations, retention of technical data relating to the activity of an operator declared to ARCEP, implementation of your rights, etc.);
• Carrying out data analyses to better understand user needs (statistical studies, satisfaction surveys, audience analysis, service improvement);
• Promoting UTH’s services;
• Managing and administering UTH’s services.

Legal bases

• Performance of a contract;
• UTH’s legitimate interests in optimising the recruitment of its employees;
• UTH’s legitimate interests in providing you with the necessary information;
• Compliance with legal or regulatory obligations;
• Legitimate interests in ensuring the proper functioning of business operations;
• Legitimate interests in developing UTH’s business.

Retention periods

• Most data relating to the use of the service: for the duration of the subscribed service plus the applicable statutory limitation period;
• Data retained to meet legal obligations: for the period set by applicable laws and regulations;
• Data necessary for customer knowledge and service improvement: up to 3 years after the end of your relationship with UTH.

Recipients of the data

• UTH employees who need to know the data in order to perform their duties;
• Technical providers and electronic communications operators;
• Business partners at whose premises UTH installs its infrastructure;
• Third-party service providers engaged to provide services to UTH;
• Administrative or judicial authorities where required by law.

Protection of your data

UTH has implemented organisational, physical and technical security measures, as well as protocols, controls and procedures to ensure the protection of personal data.

Your rights

• Right of access and to information;
• Right to rectification;
• Right to erasure;
• Right to object and to restriction of processing;
• Right to data portability;
• Right to withdraw your consent at any time;
• Right to define instructions regarding the fate of your data after your death.

You may exercise your rights by contacting UTH and providing your first name, last name, email address and a copy of an identity document. UTH may refuse certain requests where a legal obligation requires it to do so.

Questions and complaints

For any questions or complaints relating to the processing of your data:

Phone: +33 1 44 50 11 40
Email: contact@uth.fr (subject: Personal data)
Mail: UTH – 19 rue du Sentier – 75002 Paris – France

If you are not satisfied with the response received, you may lodge a complaint with the CNIL:

CNIL – Commission nationale de l’information et des libertés
3 place de Fontenoy – 75007 Paris – France