The hospitality IT specialists in France

High-quality Wi-Fi is now an essential service for all hotel guests, whether they travel for business or leisure. Slow or unreliable connectivity quickly leads to frustration and can negatively impact online reviews, harming the hotel’s reputation. A strong, well-designed network also supports hotel operations and ensures coverage in all rooms and common areas. This makes high-performance Wi-Fi both a competitive advantage and a basic expectation in modern hospitality.

A major pitfall is underestimating the importance of technical infrastructure: poorly planned cabling, an incorrectly located IT rack, or an undersized network can cause failures, extra costs, and operational constraints from day one. It’s also important to avoid choosing tools that are overly complex, poorly adapted, or incompatible with each other—whether PMS, Wi-Fi, telephony, or video surveillance. Another common risk is making rushed decisions during construction without considering long-term performance and scalability. Careful preparation and a full overview from the start ensure a smooth opening and reliable operations from the first day.

Outsourcing your IT provides three major advantages compared to internal hiring. You benefit from extended 24/7 coverage, without limitations related to holidays, sick leave, or restricted working hours. You also gain access to a much broader range of expertise — networking, cybersecurity, systems, WiFi, PMS — that a single in-house technician could not realistically offer. All of this comes at a fraction of the cost of a full-time salaried position. Finally, outsourcing ensures continuous service and long-term knowledge retention, with no risk of losing critical skills if an internal employee resigns.