About UTH
UTH, IT expert for the hospitality industry since 1999: reliable infrastructures, high-performance WiFi, and responsive support so teams can focus on the guest experience.
UTH: IT expertise dedicated to hospitality
Since 1999, UTH has been supporting independent hotels and hotel groups in the complete management of their IT and Wi-Fi infrastructures. Based in Paris, present throughout France and sometimes even in Europe (Spain, Italy, Switzerland, Benelux), we act as an outsourced IT department, guaranteeing reliability, security, and continuity of service so that your teams can fully focus on the customer experience.
25
years of expertise
100%
specialized in hospitality
7/7
supervision & assistance
1
single point of contact for all your IT
Hospitality expertise
Why choose UTH?
Single point of contact
- Complete IT & Wi-Fi management
- Coordination of service providers
- 24/7 supervision & indicators
- Clear reports, guaranteed results
Reliability & responsiveness
- Parisian hotline 7/7
- Rapid interventions (< 2h)
- Proactive maintenance
- Certified hospitality technicians
Expertise & savings
- A team of diverse experts
- Security of your systems and data
- Optimized and controlled costs
- No hidden fees
Our mission
Being the technological partner of hoteliers and businesses that demand a reliable, seamless information system aligned with their business priorities. UTH acts as a true Externalized Information Systems Management : we ensure the coherence and performance of your digital environment, while simplifying its daily management.
From configuring workstations and all their peripherals, to designing and managing the WiFi network, including cybersecurity and video surveillance, our teams ensure the quality and continuity of your infrastructures. We also coordinate all your technical service providers and intervene on-site or remotely, with the responsiveness and rigor of a 5-star hotel service.
- Proactive infrastructure monitoring 7 days a week.
- Hotline based in France, responsive and expert in the hospitality sector.
- Complete coordination of technical service providers.
- Support for modernization and digital transformation.
Our values
Our values are based on a balance between technical excellence and human attention. We believe that technology should not be a constraint, but a lever for simplicity, security, and performance.
Each intervention, each piece of advice, each line of configuration is guided by three pillars that form the UTH culture:
- Excellence. We seek quality in all its forms: reliable architecture, rigorous procedures, proven tools, measurable results.
- Reliability. A stable digital environment is the foundation of a serene activity. We prioritize prevention and continuous monitoring over curative intervention.
- Service mindset. As in hospitality, our clients' satisfaction relies on the responsiveness, clarity, and availability of our teams.
This philosophy applies to every type of establishment: from small independent hotels to large hotel groups. Regardless of the size of the structure, the same level of attention and rigor is guaranteed.
Our vision
At UTH, we believe that technology should remain at the service of humans. Our ambition is to offer every hotel and business a reliable, invisible, and intuitive IT infrastructure — much like a high-end hospitality service.
We build sustainable, secure, and scalable digital environments capable of supporting our clients' transformations. This vision is based on a commitment to quality, close support, and continuous technological monitoring.
Our CSR commitments
Our CSR approach is based on concrete actions, aligned with our profession as an IT integrator and our service culture. We act on environmental, social, and ethical levels.
- Reduce energy consumption. Design of lean infrastructures (virtualization, energy monitoring, network equipment optimization).
- Extend equipment lifespan. Refurbishment, reuse, and recycling through certified channels.
- Choose responsible partners. Collaboration with suppliers recognized for their commitments (ISO 14001, EcoVadis, GDPR by design).
- Train and share knowledge. Continuous upskilling of teams and sharing of best digital practices with our clients.
Our expertise
UTH's expertise is based on more than twenty years of experience in hospitality and IT infrastructure. We intervene at every stage of the life cycle of an information system and its network, from the initial audit and its implementation (build) to daily supervision (run).
Our engineers and technicians design stable, high-performance architectures adapted to the realities on the ground. They ensure compatibility between your business tools, the security of your data, and the comfort of your users — both employees and clients.
- Audit & consulting. Diagnostic of the existing situation, technical recommendations, support for openings or renovations of establishments.
- Managed services & maintenance. Centralized monitoring, updates, incident management, preventive and corrective maintenance.
- Networks & WiFi. Design, deployment, performance management, separation of client and employee traffic.
- Cybersecurity & Backup. Securing the infrastructure, appropriate backup policies, and disaster recovery plans to ensure the continuity of your operations.
- Video surveillance & access control. Integrated solutions compliant with GDPR standards, with remote monitoring and intelligent alerts.
UTH is a single point of contact, capable of combining strategic vision and operational expertise. Our mission is to ensure the stability of your environment while preparing for future evolutions of your infrastructure.
Join UTH
Joining UTH means becoming part of a dynamic and passionate team of IT systems and network professionals. You will have real responsibilities and be supported to develop your skills.
We are looking for motivated talents who are particularly focused on people and customer service.
See job openings
