Backup & Cloud

Hotels handle highly sensitive information every day—both their own and their guests’—including payment data, personal identities, reservation details, Booking.com accounts, and PMS systems connected to multiple external services. This complex ecosystem makes them an attractive target for cybercriminals. A single compromised front-desk computer or a malicious email can jeopardize the entire system and cause significant financial damage to the hotel or its guests. This is why reinforced protection, network segmentation, and continuous monitoring are essential.

Cybersecurity relies on several complementary layers: device protection, email filtering, network security, data backups, and business continuity measures. Each layer addresses a different type of risk, ensuring that if an attack bypasses the first barrier, the others can detect it or limit its impact. Hotels should adopt a multi-layered strategy tailored to their operational tools—PMS, POS, and booking systems—and to the sensitivity of guest data. This approach significantly strengthens overall protection and reduces vulnerability.

Fraud involving Booking.com and other OTAs often relies on identity theft and compromised email accounts. To protect your property, UTH provides advanced AI-powered anti-phishing filters that detect fraudulent emails and impersonation attempts. We also secure sensitive accounts and help you implement strong internal practices such as dual validation, MFA, and verification of unusual requests. This significantly reduces the risk of fraud and strengthens your team’s vigilance.

Not really. Hotels rely on critical systems—PMS, POS, booking tools—that require far stronger protection than a standard consumer antivirus. A professional-grade EDR (Endpoint Detection & Response) monitors device behavior in real time, blocks ransomware, isolates compromised machines, and detects attacks before they disrupt operations. Even then, the solution must be properly configured and continuously monitored to remain effective.

UTH’s Back-Up Solution is a service aimed at designing, implementing, and supervising cloud backups for your hotel : secure storage, data recovery within 24h, continuous backups, system trees, and GDPR compliance.

They are the sets of data or segments chosen for backup (servers, workstations, client folders, PMS, etc.). Defining the right scope ensures nothing essential is missed while avoiding unnecessary costs. UTH helps define them.

Local backup (NAS server or on-site hard drive) allows fast access but may be vulnerable to physical disasters. Cloud backup offers redundancy and external security but depends on connectivity and must guarantee strong encryption/secure access. UTH often combines both.

Loss of client data, service interruption, legal non-compliance, damaged reputation, and difficulties restoring after incidents (disaster, cyberattack, hardware failure).

UTH offers continuous or regular backups depending on the case. Ideally, daily backups at a minimum, or more frequent depending on data volume.

UTH guarantees data restoration within 24 hours maximum after request.

The cost depends on data volume, backup frequency, desired redundancy, service guarantees (SLA), and additional options (encryption, rapid restoration). UTH offers customizable solutions for different budgets.