Video Surveillance & Security

Camera placement depends on security needs, building layout, and strict respect for privacy rules. Priority is given to sensitive areas such as entrances, reception, elevators, corridors, parking areas, and technical rooms, while avoiding spaces where recording is prohibited (guest rooms, bathrooms, locker rooms). UTH conducts an on-site study to assess angles, lighting conditions, foot traffic, and network constraints in order to position each camera optimally. This ensures effective surveillance that complies with regulations and meets the hotel’s specific operational needs.

Mini-dome cameras, discreet domes, infrared for night vision, remotely controllable systems, etc. UTH adapts equipment according to areas (indoor/outdoor) and visibility needs.

UTH deploys video surveillance in full compliance with GDPR by enforcing strict rules on image protection and controlled access. Retention periods are configured appropriately—typically up to 30 days—to avoid storing footage longer than necessary. All video streams are secured to prevent unauthorized interception or misuse. Access to recordings is strictly limited so that only authorized personnel can view or manage the footage.

UTH provides secure access to camera feeds both on-site and remotely, allowing you to view live streams or past recordings from a computer, tablet, or smartphone via a dedicated app. Archived footage is presented as an easy-to-navigate timeline, enabling you to review past events independently. If a legal need arises—such as an incident, official request, or complaint—UTH can extract a timestamped copy of the relevant recordings. These files are then transmitted to the appropriate authorities in full compliance with regulatory procedures.

Recordings can be stored either locally or on secure servers, depending on the chosen system configuration. The retention period follows GDPR requirements and CNIL recommendations. By default, UTH keeps one week of continuous footage, but this duration can be adjusted to your needs. Storage capacity and regulatory constraints are always taken into account when defining the final retention policy.

Yes — UTH provides industrial-grade cameras specifically designed for outdoor environments, featuring reinforced housings and infrared night vision. The exact model is selected based on the installation area and environmental constraints such as temperature, humidity, and sunlight exposure. UTH’s team supports you throughout the entire process, from coverage analysis to installation and ongoing maintenance. This ensures reliable, long-lasting protection for all exterior zones of your hotel.

The budget mainly depends on the number of cameras required, their features (HD, night vision, outdoor protection), the need for remote access, and the storage capacity and maintenance level chosen. Legal compliance requirements and any necessary installation work must also be factored in. UTH prepares personalized quotes to provide a solution tailored precisely to your hotel’s needs. This ensures you only pay for the equipment and services truly required for your property.

UTH delivers full maintenance for your video surveillance system, from installation to daily operational follow-up. This includes technical support, troubleshooting, software maintenance such as updates, security patches, and monitoring, as well as hardware maintenance in case a camera or recorder fails. UTH also ensures that recordings function correctly, backups are performed, and images remain available when needed. This managed approach guarantees a reliable, compliant, and continuously operational solution for your hotel.

Yes. The presence of surveillance cameras has a strong deterrent effect on malicious behavior, whether in the reception area, guest floors, or sensitive zones such as parking areas. It enhances the sense of safety for both guests and staff. Cameras also make it easier to quickly identify and respond to incidents when they occur.